![]() ![]() It takes a lot of time, but they kept us up to date.” They kept in close contact with every single manufacturer. “We were so appreciative of their transparency with us. “We got all the cancellations for our air and our lodging reimbursed, and we’ll be reimbursed for the show as well, so it was very professional of them. He was impressed by the accessibility of the trade-show team, particularly Rod Tomlinson, the company’s category manager for surf and skate, and its efforts to keep exhibitors informed. Longtime Surf Expo exhibitor Dale Rhodes, vice president of sales of Katin USA, headquartered in Rancho Dominguez, Calif., confirmed that his company’s travel expenses were returned over the last few days. “Refunds are already in the works to cover everyone as soon as possible so they can look at utilizing those funds to put their sales teams on the road and connect with the customers that they missed at Surf Expo,” he said. ![]() Remaining committed to his exhibitors and buyers, Turner mentioned that show fees were being reimbursed as he hoped to facilitate helping businesses coordinate with their sales representatives to return to selling. “There is this bigger group that comes in early, and you don’t ever want to put them in harm’s way or in a position where they have to stay during a storm because there wasn’t a cancellation in time.” “You don’t want people getting on planes to come to an event to find out that it’s been canceled, so you’re trying to minimize any unnecessary travel,” Turner said. A team of Surf Expo organizers considered the welfare of the entire team along with how road and airport closures could cause attendees, exhibitors and crew to be stranded in a dangerous area. The decision to cancel the show was made after examining all potential negative effects of hosting the show. Airports in Orlando and other regions of Florida were closed. “At the end of the day, it is purely about safety.”Īt the time of the show’s cancellation, the storm registered as a category 5 hurricane, threatening to greatly affect Florida and the southeast region of the United States in addition to the entire eastern seaboard of the country. “We wanted the minimal amount of inconvenience for our customers,” he said. Speaking on behalf of the event’s organizers, Roy Turner, senior vice president and Surf Expo show director for Emerald Expositions, relayed that the safety of event attendees, exhibitors, show organizers, crew and partners was the company’s priority. Most recently, the 2017 show was threatened by Hurricane Irma, which devastated parts of the Eastern Caribbean, including Puerto Rico. Now in its 43rd year, this is not the first time that Surf Expo has been threatened by a hurricane or tropical storm. 4, which was intended to kick off the main exposition. In addition to the main Surf Expo show, event organizers at Emerald Expositions were scheduled to host the water-sports and beach-lifestyle marketplace Waterfest on Sept. 5–7 at the Orange County Convention Center in Orlando, Fla., was canceled due to threats from Hurricane Dorian, which made landfall in the Bahamas on Sept. The Surf Expo water-sports and beach-lifestyle trade show that was scheduled for Sept. ![]()
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